MeraGift.com is an e-commerce website offering gift items, photo frames, personalised gifts, religious and decorative products, home décor items and other related products.

Product availability, specifications, designs, sizes, colours, pricing and other details may vary depending on the particular product displayed on the website.

By using this website or placing an order, you confirm that you are legally capable of entering into a valid contract under applicable law.

If you are using MeraGift.com on behalf of another person, business or organisation, you confirm that you have the authority to act on their behalf.

Customers may create an account on MeraGift.com to place orders, maintain delivery information and access certain account-related services.

You are responsible for providing accurate and complete account information and for maintaining the confidentiality of your account credentials.

You are also responsible for activities carried out through your account unless you notify us promptly about suspected unauthorised use.

We make reasonable efforts to display product information accurately, including product descriptions, photographs, sizes, materials, colours, features and pricing.

However, minor variations may occur due to lighting, photography, screen settings, manufacturing differences, handmade characteristics or other factors.

Customers should carefully review the product description, specifications, size and other relevant information before placing an order.

Certain products sold on MeraGift.com may be handmade, hand-finished, printed, crafted or assembled individually.

Small variations in colour, texture, pattern, finish, alignment or dimensions may occur and may not necessarily constitute a product defect.

MeraGift.com may offer personalised or customised products using photographs, names, messages, text, dimensions, artwork or other information supplied by the customer.

Customers are responsible for checking the accuracy and quality of information, photographs, spelling and other content submitted for personalisation.

Once production of a customised product has started, cancellation or modification may not be possible.

Personalised products may not be eligible for return solely because the customer changes their mind or supplied incorrect information, subject to our Return, Replacement & Refund Policy and applicable law.

When you upload or provide photographs, text, designs, logos or other material for creating a personalised product, you confirm that you have the necessary rights or permission to use that material.

Customers must not submit content that is unlawful, infringing, abusive, defamatory, obscene or otherwise prohibited under applicable law.

MeraGift.com may decline to process a customised order containing content that reasonably appears unlawful or inappropriate.

Product prices displayed on MeraGift.com are subject to change from time to time.

The applicable price of a product will generally be the price displayed at the time the customer places the order, subject to correction of obvious technical or pricing errors.

Applicable delivery charges, taxes or other charges, where applicable, may be shown separately during checkout.

Occasionally, a product may be displayed with an incorrect price, description, image, discount or availability because of a technical, typographical or system error.

If such an error affects an order, MeraGift.com may contact the customer to explain the issue and provide an appropriate resolution, which may include correction or cancellation and refund where applicable.

When you place an order on MeraGift.com, you are making a request to purchase the selected product or products subject to these Terms & Conditions.

An order is considered accepted after appropriate confirmation and successful processing, subject to product availability, payment confirmation and verification where required.

MeraGift.com may contact customers to confirm order details, delivery information, payment information or customisation requirements before processing or dispatching an order.

Orders may be placed on hold or cancelled where information is incomplete, suspicious, incorrect or cannot reasonably be verified.

Customers may request cancellation of an order before the order is packed, customised, manufactured or dispatched.

Cancellation may not be possible once a personalised product has entered production or once an order has already been shipped.

Cancellation requests are subject to the current status of the order.

MeraGift.com may provide one or more payment methods depending on availability and the customer's location.

Payments may be processed through authorised third-party payment gateways, banks or payment service providers.

Customers are responsible for providing accurate payment information and ensuring that they are authorised to use the selected payment method.

If payment fails or remains incomplete, the corresponding order may not be processed.

In cases where money is debited but the order is not successfully confirmed, customers should contact MeraGift.com and/or the relevant payment service provider with the transaction details.

Orders are dispatched and delivered in accordance with the Delivery Information published on MeraGift.com.

Domestic deliveries may be handled through shipping platforms and courier partners including Shiprocket and available courier companies such as Ecom Express, Blue Dart, FedEx, Delhivery, Shadowfax, Xpressbees, Ekart or other logistics providers.

International shipments may be handled through DHL, Aramex or another suitable international courier partner.

Delivery timelines are estimates and may vary due to location, courier serviceability, holidays, weather, customs procedures or circumstances beyond our reasonable control.

Customers must provide a complete and accurate delivery address, including the correct name, mobile number, PIN / ZIP code, city, state and other relevant details.

MeraGift.com may not be responsible for delivery problems resulting from an incorrect or incomplete address supplied by the customer.

International shipments may be subject to customs duties, import taxes, clearance charges or other fees imposed by the destination country.

Unless specifically stated otherwise, applicable customs duties, taxes and import charges are the responsibility of the buyer or recipient.

Return, replacement and refund requests are governed by the Return, Replacement & Refund Policy published on MeraGift.com.

Customers should report eligible damaged, defective, incorrect or incomplete products within the applicable return period stated in that policy.

Customers may be required to provide photographs, an unboxing video and other reasonable evidence to help verify a claim.

Certain products may be marked as non-returnable, including some customised, personalised, made-to-order or specially prepared items.

However, if a non-returnable product is received damaged, defective or materially different from what was ordered, the customer should contact MeraGift.com within the applicable period so the issue can be reviewed.

All products are subject to availability.

In rare cases, a product may become unavailable after an order has been placed due to inventory differences, damage, production issues or other circumstances.

In such cases, we may contact the customer regarding replacement, cancellation, store credit or refund, as appropriate.

MeraGift.com may offer discounts, coupon codes, promotional prices, free delivery or other promotional benefits from time to time.

Promotions may have specific eligibility conditions, validity periods, minimum order values, product restrictions or usage limits.

Unless expressly stated otherwise, promotional offers cannot generally be combined with other offers.

The website may contain product photographs, graphics, logos, text, descriptions, designs, icons and other content owned by or licensed to MeraGift.com.

Such content is provided for personal shopping and informational purposes and must not be copied, reproduced, modified, distributed, published or commercially exploited without appropriate permission.

All trademarks, logos, product designs, website graphics, written content, photographs and other intellectual property appearing on MeraGift.com belong to MeraGift.com or the respective rights holder, unless otherwise stated.

Nothing in these Terms & Conditions grants the customer any ownership rights in such intellectual property.

Customers must not use MeraGift.com for unlawful purposes or in a way that may damage, disable, overburden or impair the website or interfere with the experience of other users.

• Attempting to gain unauthorised access to the website or systems.
• Using automated tools to collect website information without permission.
• Submitting false, misleading or fraudulent information.
• Attempting to interfere with website security or functionality.
• Using website content for unauthorised commercial purposes.

MeraGift.com may use third-party service providers for payment processing, shipping, logistics, communication, analytics, hosting and other operational requirements.

The use of third-party services may be subject to the respective provider's terms, policies and conditions.

We aim to keep MeraGift.com available and functioning properly. However, the website may occasionally be unavailable because of maintenance, technical issues, upgrades, security measures or circumstances beyond our reasonable control.

To the extent permitted by applicable law, MeraGift.com shall not be responsible for indirect, incidental or consequential losses arising from the use of the website or services where such limitation is legally permissible.

Nothing in these Terms & Conditions is intended to exclude or restrict any liability or consumer right that cannot lawfully be excluded or restricted.

MeraGift.com shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, strikes, transportation disruptions, government restrictions, network failures, technical failures, courier disruptions or other similar events.

Customer information is handled in accordance with the Privacy Policy published on MeraGift.com.

By using the website, customers acknowledge that information may be collected and processed as described in the applicable Privacy Policy.

MeraGift.com may update or modify these Terms & Conditions from time to time to reflect changes in our services, business practices, technology or applicable legal requirements.

Updated terms will become effective when published on the website, unless otherwise stated.

These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction under applicable law.